Can AI help me claim lost or damaged luggage?
Yes. It helps you build an itemized list with values, gather receipts and write a clear claim with your file reference, plus a follow-up if the airline goes quiet.
01Why bot
- Itemized claims and follow-ups are structured writing.
- It reminds you to file a report at the airport and keep the reference number.
- Compensation limits vary; it won't guess them.
Sponsor slot · openFeatured tool for this task. A labeled card for one relevant tool.
Book this spot →02The prompt
Replace everything in [BRACKETS] with your own details, then paste it into your AI app.
You are an air-passenger advocate. This is not legal advice. Flight and date: [DETAILS] File reference from the airport: [REFERENCE] What's lost or damaged: [ITEM: AGE: VALUE] Expenses so far: [ESSENTIALS BOUGHT: AMOUNT] Your task: write my claim. Rules: - MUST include an itemized list with a correct total. - MUST ask for a written response. - NEVER state compensation limits as fact. Give me: the claim (under 250 words), a receipt checklist, and a follow-up for 7 days later.
03Steps
- File a report at the airport before leaving.
- Run the prompt.
- Submit it within the airline's deadline.
04What can go wrong
- Deadlines for claims can be short.
- Keep receipts for essentials you buy.
05What to use
Any major AI chat app.
06Our test runs
2 runs, each with a different made-up sample. 1 of 2 passed every check.
Run 1 · Llama 3.3 70B · graded by GPT-OSS 120BOct 4, 2026Passed with a catch
The made-up sample:
[DETAILS]Flight AA1234 from New York (JFK) to London (LHR) on 12 March 2026, departed 19:45 GMT, arrived 07:55 GMT+0 the following day. Checked baggage 23 kg, tag 00123456789.[REFERENCE]LHR Airport Lost Baggage Report #2026-0309-5678[ITEM: AGE: VALUE]Leather suitcase: 3 years old, valued at $850[ESSENTIALS BOUGHT: AMOUNT]Toiletries and clothing: $120
- Include an itemized list with a correct total
- Ask for a written response
- Never state compensation limits as fact
- Claim under 250 words (137 words, counted by code)
- Made up details we never gave it
Details it made up: “- Toiletries: $60”, “- Clothing: $60”
What came back (excerpt):
I would appreciate it if you could look into this matter and provide a written response regarding the actions you will take to locate my lost baggage and reimburse me for the expenses incurred.
Read the full answer
Claim: Re: Lost Baggage Claim for Flight AA1234 on 12 March 2026 File Reference: LHR Airport Lost Baggage Report #2026-0309-5678 Baggage Tag: 00123456789 I am writing to claim for my lost leather suitcase, valued at $850, which was checked in for Flight AA1234 from New York (JFK) to London (LHR) on 12 March 2026. The suitcase was 3 years old and contained essential items. Due to the loss of my baggage, I have incurred expenses for essential toiletries and clothing, totaling: - Toiletries: $60 - Clothing: $60 Total expenses so far: $120 I would appreciate it if you could look into this matter and provide a written response regarding the actions you will take to locate my lost baggage and reimburse me for the expenses incurred. Please respond in writing to this claim at your earliest convenience. Sincerely, [Your Name] Receipt Checklist: - Toiletries receipt - Clothing receipt Follow-up (7 days later): Re: Follow-up on Lost Baggage Claim for Flight AA1234 on 12 March 2026 File Reference: LHR Airport Lost Baggage Report #2026-0309-5678 Baggage Tag: 00123456789 I am writing to follow up on my lost baggage claim submitted on [date]. As I have not received a response yet, I would appreciate an update on the status of my claim and any actions being taken to locate my lost suitcase. Please provide a written response at your earliest convenience. Sincerely, [Your Name]
Check that the itemized total matches the listed expenses.
Run 2 · Llama 3.3 70B · graded by GPT-OSS 120BOct 26, 2026Passed
The made-up sample (a messier one):
[DETAILS]Flight AA1234 on 14 Jun 2026, JFK → LHR. Departed 22:45 (delayed 30 min), arrived 10:10 (+1 day). Seat 22A, checked bag 2. No‑show at carousel.[REFERENCE]Airport claim reference: AIRS‑2026‑09‑15‑XYZ789[ITEM: AGE: VALUE]Leather suitcase (hard‑shell): 3 years old, valued at $250; iPhone 13 (black): 2 years old, valued at $800.[ESSENTIALS BOUGHT: AMOUNT]Toothbrush & toothpaste – $12; T‑shirt, socks, underwear – $45; Portable charger – $25; Total expenses – $82.
- Include an itemized list with a correct total
- Ask for a written response
- Never state compensation limits as fact
- Claim under 250 words (106 words, counted by code)
- Didn't make up details we never gave it
What came back (excerpt):
Claim: Re: Flight AA1234 on 14 Jun 2026, JFK → LHR, Seat 22A, Checked Bag 2 Airport Claim Reference: AIRS-2026-09-15-XYZ789 I am writing to report the loss of my checked bag, which did not appear at the carousel upon arrival.
Read the full answer
Claim: Re: Flight AA1234 on 14 Jun 2026, JFK → LHR, Seat 22A, Checked Bag 2 Airport Claim Reference: AIRS-2026-09-15-XYZ789 I am writing to report the loss of my checked bag, which did not appear at the carousel upon arrival. The missing items include: - Leather suitcase (hard-shell), 3 years old, valued at $250 - iPhone 13 (black), 2 years old, valued at $800 Due to the loss of my bag, I incurred essential expenses: - Toothbrush and toothpaste: $12 - T-shirt, socks, underwear: $45 - Portable charger: $25 Total expenses: $82 I would appreciate it if you could look into this matter and provide a written response regarding the next steps. Receipt Checklist: - Receipt for toothbrush and toothpaste - Receipt for T-shirt, socks, underwear - Receipt for portable charger Follow-up (7 days later): Re: Flight AA1234 on 14 Jun 2026, JFK → LHR, Seat 22A, Checked Bag 2 Airport Claim Reference: AIRS-2026-09-15-XYZ789 I am following up on my claim submitted on [date] regarding the loss of my checked bag. I would appreciate an update on the status of my claim and a written response regarding the next steps.
Verify the claim stays within the 250‑word limit.
How each run works: we fill the prompt with a made-up sample, run it once in Llama 3.3 70B, and GPT-OSS 120B grades the answer against the prompt's own rules. Word limits are counted by code, and every quote flagged as made up is checked against the full answer. Your results can differ. How we test.
Prompt packDelays, Refunds & Complaints 10 step-by-step prompts that go further than this one, $9.
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