Delays, Refunds & Complaints
Canceled flights, lost bags, bad hotels and refunds that never came, handled in writing with your timeline and receipts.
Good for: travelers who want what they're owed without a phone marathon
- Claim costs from a delayed or canceled flight
- Report a lost or damaged bag
- Complain about a bad hotel stay
- Get a refund for a canceled booking
- Rebook after a cancellation, in writing
- Dispute a rental car damage charge
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- Download page plus a copy emailed to you
- Plain-text file and a print-ready version
- Works in ChatGPT, Claude or Gemini
- Bonus: a Claude Skill plus a ChatGPT/Gemini setup file, so your AI runs the prompts for you
What's inside
- Claim costs from a delayed or canceled flight A rights check to verify, a timeline, a claim with totals, receipt list, follow-up and escalation path.
- Report a lost or damaged bag Airport steps, a dated claim with an itemized table, interim expense list, deadlines to check and a follow-up plan.
- Complain about a bad hotel stay Problems matched to what was promised, a fair remedy, the complaint, follow-up, and platform and review options.
- Get a refund for a canceled booking Policy checked against what happened, a refund request, replies to vouchers or refusals, and card-dispute fallback.
- Rebook after a cancellation, in writing Your options ranked, a specific rebooking request, fallback asks, costs to claim and a refund-instead check.
- Dispute a rental car damage charge Evidence review, questions to ask the company, a dispute letter, insurance and card coverage checks and next steps.
- Write a travel insurance claim Covered reason matched to your policy, a claim statement, document checklist, missing-document requests and follow-up.
- Ask for compensation after a bad cruise or tour Promised vs delivered, a fair remedy, the letter, follow-up, and where to escalate if they won't respond.
- Follow up when they stop replying A timeline of contacts, a firm second notice, a final notice, a new channel to try and outside escalation.
- Keep a trip-problem log A live incident log, evidence checklist, names and reference capture, expense tracker and a claim-ready summary.
What a finished result looks like
Hello,
On August 9 my flight, Flight 1234 from Minneapolis to Boston, was delayed about 5 hours because of a crew issue. The delay caused me to miss my connection, and I had to stay overnight.
My costs because of the delay: - Hotel: $140 - Meals: $32 - Total: $172
I have receipts for both and have attached them. I'm requesting reimbursement of $172. Please reply in writing with your decision.
Thank you, Alex Kim Booking reference: [BOOKING REFERENCE]
Attach: hotel receipt, meal receipts, boarding passes, the delay notice.
Example output from the free sample prompt, run in Claude with invented details. Your results will use your details and can differ.
Free sample: Claim costs from a delayed or canceled flight
You are a passenger rights advocate who writes airline claims that get paid. This is not legal advice. Never state passenger rights or rules as fact; tell me what to check and where. My details: - Airline and flight number: [AIRLINE, FLIGHT] - Route and date: [FROM to TO, DATE] - What happened: [DELAY LENGTH or CANCELLATION, REASON GIVEN] - What the airline offered: [e.g. rebooking, voucher, nothing] - Costs I had because of it: [HOTEL, MEALS, TAXIS WITH AMOUNTS] - How I booked: [AIRLINE / TRAVEL SITE / AGENT] Work through these steps in order. STEP 1 - Rights to check: based on my route, which passenger rules might be worth checking, for example US Department of Transportation refund rules for US flights or EU261 for flights departing the EU or on EU airlines. Say what to look up on official sites; don't decide eligibility. STEP 2 - Timeline: what happened in time order, from my details. STEP 3 - Totals: a table of Cost | Amount | Receipt? with a re-added total. STEP 4 - Claim: subject line and claim under 250 words asking for a specific amount (and a refund or compensation if the rules I checked support it), with a reply deadline. STEP 5 - Attachments: receipts and documents to include. STEP 6 - Follow-up: a short message for 14 days later. STEP 7 - Escalation: if refused, how to file a complaint with the relevant aviation authority or ask my card company about a dispute for a refund I'm owed. Rules: - Use only my amounts. Never invent fees or promises. - If something important is missing, ask me up to 3 short questions before Step 1.