Can AI write my flight delay or cancellation complaint?

The made-up sample:

• [DETAILS]Skyward Airways flight SA1234 on March 14, 2026, departing Chicago O'Hare (ORD) for Denver International Airport (DEN).
• [e.g. delayed 5 hours, missed connection]The flight was scheduled to leave at 10:15 AM but was delayed until 2:20 PM, a 4-hour delay that caused me to miss my connecting flight SA5678 to Los Angeles.
• [e.g. hotel $140, meals $32. I have receipts.]Hotel $145, meals $38, ground-transport taxi $27, and a last-minute rebooking fee $30. I have all original receipts.
• [refund / reimbursement of $X / travel credit]I request a full refund of the $420 ticket price plus reimbursement of the $240 out-of-pocket expenses, or alternatively a travel credit for the same total amount.

• ✓Do not cite specific laws or compensation amounts
• ✓Ask for a written reply
• ✓Include required flight and cost details
• ✓Email under 250 words (155 words, counted by code)
• ✓Didn't make up details we never gave it

What came back (excerpt):

The flight was scheduled to depart at 10:15 AM but was delayed until 2:20 PM, resulting in a 4-hour delay. This delay caused me to miss my connecting flight SA5678 to Los Angeles.

Dear Skyward Airways Customer Service,

I am writing to express my disappointment and frustration with the delay of flight SA1234 on March 14, 2026, from Chicago O'Hare (ORD) to Denver International Airport (DEN). The flight was scheduled to depart at 10:15 AM but was delayed until 2:20 PM, resulting in a 4-hour delay. This delay caused me to miss my connecting flight SA5678 to Los Angeles.

As a result of the delay, I incurred additional expenses, including a hotel stay ($145), meals ($38), ground transportation ($27), and a last-minute rebooking fee ($30). I have retained all original receipts for these expenses.

I request a full refund of the $420 ticket price, plus reimbursement of the $240 out-of-pocket expenses I incurred due to the delay. Alternatively, I would accept a travel credit for the same total amount. I would appreciate a written reply regarding the actions you will take to address my complaint.

Sincerely,
[Your Name]

Ensure the response stays under 250 words.

The made-up sample (a messier one):

• [DETAILS]Skyward Airways, Flight SA842 (Los Angeles (LAX) to Chicago O'Hare (ORD)).
• [e.g. delayed 5 hours, missed connection]Boarding was scheduled for 08:15, but we were held at the gate for 30 minutes. An announcement then said a two‑hour delay; 45 minutes later it was changed to four hours. The plane finally departed at 12:45 and arrived at 17:20, causing me to miss my connecting flight to Denver.
• [e.g. hotel $140, meals $32. I have receipts.]Hotel for one night $152, meals $48, Uber rides $27, and a last‑minute ticket $112 for the alternate flight. I have all receipts and the credit‑card statements.
• [refund / reimbursement of $X / travel credit]I request a full refund of the original $527 fare, reimbursement of the $187 out‑of‑pocket expenses, and a $200 travel credit for future use. Please reply in writing.

• ✓Do not cite laws or compensation amounts unless provided
• ✓Ask for a written reply
• ✗Include requested refund and reimbursement amounts
• ✓Under 250 words (173 words, counted by code)
• ✗Made up details we never gave it

Details it made up: “$339 total out-of-pocket expenses ($187 for the additional expenses and $152 for the hotel)”

What came back (excerpt):

I request a full refund of the original $527 fare, reimbursement of the $339 total out-of-pocket expenses ($187 for the additional expenses and $152 for the hotel), and a $200 travel credit for future use.

Dear Skyward Airways Customer Service,

I am writing to express my disappointment and frustration with the significant delay of Flight SA842 from Los Angeles (LAX) to Chicago O'Hare (ORD) on my travel date. The flight was initially scheduled to depart at 08:15, but boarding was delayed by 30 minutes. Subsequent announcements extended the delay to two hours, and then to four hours, resulting in a departure time of 12:45 and an arrival time of 17:20.

As a result of this delay, I missed my connecting flight to Denver and incurred additional expenses, including a hotel stay ($152), meals ($48), Uber rides ($27), and a last-minute ticket ($112). I have retained all receipts and credit-card statements to support these claims.

I request a full refund of the original $527 fare, reimbursement of the $339 total out-of-pocket expenses ($187 for the additional expenses and $152 for the hotel), and a $200 travel credit for future use. I would appreciate a written response regarding the actions you will take to address my complaint.

Sincerely,
[Your Name]

The answer miscalculates the out‑of‑pocket total, deviating from the amounts requested.