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Can AI write my flight delay or cancellation complaint?

Yes. It writes a clear, firm complaint with your timeline and the exact outcome you want.

Verdict: Bot · AI does it well✓ Tested in Claude · Sep 28, 2026Works in: ChatGPT, Claude, Gemini
Bot

01Why bot

  • Complaint letters follow a simple structure.
  • AI keeps it factual and polite, which gets better results.
  • Your rights depend on the country and the airline's own policy, so check those yourself.

02The prompt

Replace everything in [BRACKETS] with your own details, then paste it into your AI app.

prompt.txt
Write a complaint to an airline about a delayed or canceled flight. Firm, factual, under 250 words.

Airline and flight number: [DETAILS]
Date and route: [DETAILS]
What happened (timeline): [e.g. delayed 5 hours, missed connection]
Costs I had because of it: [e.g. hotel $140, meals $32. I have receipts.]
What I want: [refund / reimbursement of $X / travel credit]

Rules: NEVER cite specific laws or compensation amounts unless I include them. Ask for a written reply.

03Steps

  1. Gather receipts and your booking confirmation.
  2. Check the airline's customer service policy and your country's travel rules.
  3. Send the complaint through the airline's official web form.

04What can go wrong

  • Don't claim compensation amounts you haven't confirmed apply to your flight.

05What to use

Any major AI chat app: ChatGPT, Claude or Gemini. The free tier works.

06Our test run

ClaudeSep 28, 2026Passed

Sample input we used: 5-hour crew delay, missed connection, hotel $140 and meals $32.

  • Under 250 words
  • $172 total correct
  • No laws or compensation amounts cited

What came back (excerpt):

I'm requesting reimbursement of $172. Please reply in writing with your decision and next steps.

One run with an invented sample, checked against the prompt's own rules. Your results can differ; how we test.

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