Can AI write my refund request?
Yes. It turns your order details into a short, polite refund request that states exactly what you want and by when.
01Why bot
- Refund requests follow a simple pattern: what you bought, what went wrong, what you want.
- AI keeps the tone calm, which gets faster yeses from support teams.
- It's easy to check: every fact in the message came from you.
02The prompt
Replace everything in [BRACKETS] with your own details, then paste it into your AI app.
Write a refund request email. Polite, firm, under 150 words. Store: [STORE NAME] Order number and date: [ORDER #, DATE] What I bought and paid: [ITEM, AMOUNT] What went wrong: [e.g. arrived broken, not as described, never arrived] What I want: [full refund / replacement / partial refund of $X] Photos or proof I have: [LIST OR "none"] Include a clear subject line and ask for a reply by a specific date 7 days from today. Rules: use only the facts above. NEVER mention laws, reviews or chargebacks as threats.
03Steps
- Fill in your order details.
- Attach your photos or receipt.
- Send it through the store's support email or form, and save the reply.
04What can go wrong
- Check the store's return window before you send.
- If the store refuses and you paid by card, your card issuer may have a separate dispute process.
05What to use
06Our test runs
2 runs, each with a different made-up sample. 2 of 2 passed every check.
The made-up sample:
[STORE NAME]TechGear Online Store[ORDER #, DATE]Order #TG-842915, March 14, 2024[ITEM, AMOUNT]Wireless Noise‑Cancelling Headphones, $199.99[e.g. arrived broken, not as described, never arrived]Arrived with a cracked ear cup and static noise in the left channel[full refund / replacement / partial refund of $X]full refund[LIST OR "none"]Photos of the damaged ear cup and a short video of the static noise (attached)
- Include a clear subject line
- Ask for reply by date 7 days from today
- Use only supplied facts, no legal threats
- Email under 150 words (113 words, counted by code)
- Didn't make up details we never gave it
What came back (excerpt):
Subject: Refund Request for Damaged Wireless Headphones - Order #TG-842915 Dear TechGear Online Store, I am writing to request a full refund for my Wireless Noise-Cancelling Headphones, which I purchased on March 14, 2024, for $199.
Read the full answer
Subject: Refund Request for Damaged Wireless Headphones - Order #TG-842915 Dear TechGear Online Store, I am writing to request a full refund for my Wireless Noise-Cancelling Headphones, which I purchased on March 14, 2024, for $199.99 (Order #TG-842915). Unfortunately, the headphones arrived with a cracked ear cup and static noise in the left channel. I have attached photos of the damaged ear cup and a short video of the static noise for your reference. I would appreciate it if you could process a full refund as soon as possible. Please reply to this email by October 9, 2026, to confirm the refund process. Thank you for your attention to this matter. Sincerely, [Your Name]
Check that the requested reply date is exactly seven days from the current date.
The made-up sample (a messier one):
[STORE NAME]TechGear Emporium (online store)[ORDER #, DATE]Order # TX-98473, placed March 5, 2026[ITEM, AMOUNT]Wireless Bluetooth headphones, $129.99[e.g. arrived broken, not as described, never arrived]The headphones arrived with the left ear cup cracked and no sound from that side; the included carrying case was missing the strap.[full refund / replacement / partial refund of $X]I would like a full refund to my original payment method.[LIST OR "none"]Photo of the cracked ear cup (JPEG), video of the left side not producing sound (MP4)
- Include a clear subject line
- Ask for reply by a specific date 7 days from today
- Use only the supplied facts, no legal threats
- Email under 150 words (113 words, counted by code)
- Didn't make up details we never gave it
What came back (excerpt):
I am writing to request a refund for my order #TX-98473, placed on March 5, 2026. The Wireless Bluetooth headphones I received were damaged, with a cracked left ear cup and no sound output from that side.
Read the full answer
Subject: Refund Request for Damaged Order #TX-98473 Dear TechGear Emporium Team, I am writing to request a refund for my order #TX-98473, placed on March 5, 2026. The Wireless Bluetooth headphones I received were damaged, with a cracked left ear cup and no sound output from that side. Additionally, the carrying case was missing its strap. I have attached a photo of the cracked ear cup (JPEG) and a video demonstrating the issue with the left side (MP4). I would like to request a full refund of $129.99 to my original payment method. Please respond to this request by October 29, 2026. I look forward to hearing from you soon. Sincerely, [Your Name]
Ensure the reply‑by date is exactly seven days from the current date.
How each run works: we fill the prompt with a made-up sample, run it once in Llama 3.3 70B, and GPT-OSS 120B grades the answer against the prompt's own rules. Word limits are counted by code, and every quote flagged as made up is checked against the full answer. Your results can differ. How we test.