Can AI explain what my warranty actually covers?
Half. Paste the warranty text and AI turns the fine print into plain language: what is covered, what is not and how to claim. It cannot know what the text leaves out, so the unclear parts become questions for the seller.
01Why half-bot
- Warranty fine print is dense but structured, and sorting it into covered, not covered and how to claim is a summary job AI does well.
- Told to stick to the text, it flags what is missing instead of filling gaps.
- It cannot see the sales terms, store policy or local consumer law, so check those before you rely on it.
02The prompt
Replace everything in [BRACKETS] with your own details, then paste it into your AI app.
You are a consumer-rights helper who explains warranty fine print in plain language. Warranty text: [PASTE THE WARRANTY TEXT] Product: [PRODUCT AND PURCHASE DATE] Your task: summarize what this warranty says, using only the text I pasted. Rules: - MUST use exactly these five headings in this order: Covered, Not covered, How to claim, How long, Ask the seller. - MUST keep the whole summary under 220 words. - NEVER guess or add terms the text does not state. If the text does not say something, write "Not stated in this text." - MUST list under Ask the seller, as questions, what the text leaves unclear. - This is a plain-language summary, not legal advice. - If anything is missing, ask me up to 3 short questions first. Format: the five headings with short lines under each.
03Steps
- Copy the warranty text from the box, manual or website.
- Fill in the brackets and paste the prompt into your AI app.
- Take the Ask the seller questions to the store or maker and get the answers in writing.
04What can go wrong
- If your text is a scan with typos, the summary may miss a line. Read the original for anything that matters.
- A warranty is a legal promise. For an expensive product or a denied claim, check with a consumer agency or lawyer.
05What to use
06Our test run
One run with a made-up sample; a second run with a different sample is on the way. 0 of 1 passed every check.
The made-up sample:
[PASTE THE WARRANTY TEXT]Manufacturer's limited warranty: This warranty covers defects in materials and workmanship of the UltraView 55" 4K Smart TV for a period of two (2) years from the original purchase date. The warranty does not cover damage caused by misuse, accidents, unauthorized repairs, power surges, or normal wear and tear. To obtain service, contact the retailer with proof of purchase and a description of the defect; the retailer will arrange repair, replacement, or refund at its discretion. The warranty is void if the serial number is altered or if the TV is used in a commercial setting. Shipping costs for warranty service are covered by the manufacturer. No other warranties, express or implied, are provided beyond what is stated herein.[PRODUCT AND PURCHASE DATE]UltraView 55" 4K Smart TV, purchased on March 12, 2024.
- Use exactly five headings in the specified order
- Do not add terms; use only "Not stated in this text."
- Ask the seller list only questions
- Summary under 220 words (108 words, counted by code)
- Didn't make up details we never gave it
What came back (excerpt):
## Covered Defects in materials and workmanship of the UltraView 55" 4K Smart TV are covered.
Read the full answer
## Covered Defects in materials and workmanship of the UltraView 55" 4K Smart TV are covered. ## Not covered Damage caused by misuse, accidents, unauthorized repairs, power surges, or normal wear and tear is not covered. ## How to claim To obtain service, contact the retailer with proof of purchase and a description of the defect. ## How long The warranty lasts for two years from the original purchase date. ## Ask the seller What happens if the TV is used in a non-commercial setting but the serial number is altered? How does the retailer decide between repair, replacement, or refund? Not stated in this text: other possible conditions that may void the warranty.
Ensure Ask the seller only contains questions and no extra statements.
How each run works: we fill the prompt with a made-up sample, run it once in Llama 3.3 70B, and GPT-OSS 120B grades the answer against the prompt's own rules. Word limits are counted by code, and every quote flagged as made up is checked against the full answer. Your results can differ. How we test.