Can AI help me file a home insurance claim?

Half. It builds your damage inventory, photo checklist and a factual claim summary. Coverage decisions come from your policy and adjuster, and it won't guess what you're owed.

Verdict: Half-bot · AI helps, you finish✓ Tested 2 times in Llama 3.3 70B · Oct 28, 2026Written for ChatGPT, Claude or Gemini

Jump to the prompt ↓

Half-bot

01Why half-bot

  • Inventories and checklists are AI strengths.
  • A clear, documented claim moves faster.
  • Your policy language decides coverage.
Sponsor slot · openFeatured tool for this task. A labeled card for one relevant tool.
Book this spot →

02The prompt

Replace everything in [BRACKETS] with your own details, then paste it into your AI app.

prompt.txt
You are a claims advisor. This is not legal advice.

What happened: [EVENT, DATE]
Damage: [ROOMS, ITEMS]
My policy's relevant sections (paste if you have them): [POLICY]

Your task: help me file a strong claim.

Rules:
- MUST give a photo and document checklist and an inventory template (item, age, cost, receipt).
- MUST write a factual summary for the insurer.
- NEVER say what I'm owed; list questions for the adjuster.

Give me: the checklist, inventory template, summary and questions.

03Steps

  1. Prevent further damage if it's safe.
  2. Photograph everything before cleanup.
  3. Run the prompt and file promptly.

04What can go wrong

  • Keep receipts for emergency repairs.
  • Don't throw away damaged items until the adjuster says so.

05What to use

Any major AI chat app.

06Our test runs

2 runs, each with a different made-up sample. 2 of 2 passed every check.

Run 1 · Llama 3.3 70B · graded by GPT-OSS 120BOct 5, 2026Passed

The made-up sample:

  • [EVENT, DATE]On March 12, 2024, a severe thunderstorm caused a large oak tree to fall onto the front of my house, breaking a window and damaging the roof.
  • [ROOMS, ITEMS]Living room: sofa (3‑year‑old, $1,200), coffee table ($250), 55‑inch TV ($800). Kitchen: refrigerator (5‑year‑old, $1,500), granite countertop slab ($1,200). Master bedroom: queen bed frame ($400), nightstand ($150).
  • [POLICY]Section 3 – Dwelling Coverage: Covers direct physical loss to the home structure caused by perils including windstorm and falling objects, up to $300,000. Section 5 – Personal Property: Provides replacement cost for personal belongings up to $100,000, with a deductible of $1,000 per claim. Section 8 – Additional Living Expenses: Pays reasonable costs of temporary housing up to $30,000.
  • Provide a photo and document checklist
  • Provide an inventory template with item, age, cost, receipt
  • Write a factual summary for the insurer
  • Never state amount owed; only list questions for adjuster
  • Didn't make up details we never gave it

What came back (excerpt):

On March 12, 2024, a severe thunderstorm caused a large oak tree to fall onto the front of my house, resulting in damage to the structure and personal belongings. The incident broke a window and damaged the roof.
Read the full answer
To file a strong claim, I've prepared the following:

**Photo and Document Checklist:**
1. Photos of the fallen tree and damage to the house exterior
2. Photos of the damaged window and roof
3. Photos of the damaged personal belongings (sofa, coffee table, TV, refrigerator, granite countertop slab, queen bed frame, nightstand)
4. Police report or incident report (if filed)
5. Weather report or news article about the severe thunderstorm on March 12, 2024
6. Receipts for the damaged personal belongings (if available)
7. Records of any temporary repairs made to prevent further damage
8. Copies of your policy documents (including Sections 3, 5, and 8)

**Inventory Template:**
| Item | Age | Cost | Receipt |
| --- | --- | --- | --- |
| Sofa | 3 years | $1,200 | [Insert receipt or proof of purchase] |
| Coffee Table |  | $250 | [Insert receipt or proof of purchase] |
| 55-inch TV |  | $800 | [Insert receipt or proof of purchase] |
| Refrigerator | 5 years | $1,500 | [Insert receipt or proof of purchase] |
| Granite Countertop Slab |  | $1,200 | [Insert receipt or proof of purchase] |
| Queen Bed Frame |  | $400 | [Insert receipt or proof of purchase] |
| Nightstand |  | $150 | [Insert receipt or proof of purchase] |

**Factual Summary for the Insurer:**
On March 12, 2024, a severe thunderstorm caused a large oak tree to fall onto the front of my house, resulting in damage to the structure and personal belongings. The incident broke a window and damaged the roof. The affected areas include the living room, kitchen, and master bedroom, with damaged items including a sofa, coffee table, TV, refrigerator, granite countertop slab, queen bed frame, and nightstand. I have compiled a list of damaged items, along with their age, cost, and receipts (where available).

**Questions for the Adjuster:**
1. What is the process for assessing the damage to my home and personal belongings?
2. How will the replacement cost of my personal belongings be determined?
3. Are there any additional documents or information required to support my claim?
4. What is the timeline for processing my claim and completing any necessary repairs?
5. Will I need to obtain quotes from contractors for the repairs, or will the insurance company provide recommended vendors?
6. How will the deductible be applied to my claim, and what are the next steps for paying it?
7. Are there any limitations or exclusions in my policy that may affect my claim?
8. What are the options for temporary housing, and how will the costs be reimbursed under Section 8 – Additional Living Expenses?

Ensure no monetary award is stated, only questions are asked.

Run 2 · Llama 3.3 70B · graded by GPT-OSS 120BOct 28, 2026Passed

The made-up sample (a messier one):

  • [EVENT, DATE]On March 14, 2024, a severe thunderstorm caused a large tree branch to fall through the living‑room window, shattering the glass and spilling water onto the floor and nearby furniture.
  • [ROOMS, ITEMS]Living room: broken window glass, water‑damaged hardwood floor, sofa cushion torn. Kitchen: water leak onto lower cabinets, ruined spice rack. Basement: minor water seepage on stored boxes of seasonal decorations.
  • [POLICY]Section 2 – Dwelling Coverage: Covers structural damage to the home from covered perils, including windstorm and falling objects. Section 5 – Personal Property: Replaces personal belongings at replacement cost up to $100,000. Section 9 – Exclusions: Does not cover flood damage unless a separate endorsement is attached.
  • Provide photo and document checklist
  • Provide inventory template with item, age, cost, receipt
  • Write factual summary for insurer
  • Do not state amount owed; list questions for adjuster
  • Didn't make up details we never gave it

What came back (excerpt):

To support your claim, I've compiled the necessary tools to help you gather evidence and document the damages.
Read the full answer
To support your claim, I've compiled the necessary tools to help you gather evidence and document the damages.

**Photo and Document Checklist:**

1. Photos of the fallen tree branch and the damaged window
2. Photos of the water damage in the living room, kitchen, and basement
3. Photos of the damaged hardwood floor, sofa cushion, and spice rack
4. Photos of the stored boxes of seasonal decorations in the basement
5. Police report or incident report (if filed)
6. Weather report or news article confirming the severe thunderstorm on March 14, 2024
7. Receipts for any temporary repairs or cleaning services
8. Copy of your insurance policy
9. Inventory list of damaged personal belongings (using the template below)
10. Any other relevant documents or records

**Inventory Template:**

| Item | Age | Original Cost | Receipt |
| --- | --- | --- | --- |
| (e.g., sofa cushion) | (e.g., 5 years) | (e.g., $200) | (e.g., yes/no) |
| (e.g., hardwood floor) | (e.g., 10 years) | (e.g., $5,000) | (e.g., yes/no) |
| (e.g., spice rack) | (e.g., 2 years) | (e.g., $50) | (e.g., yes/no) |
| ... | ... | ... | ... |

**Factual Summary for the Insurer:**

On March 14, 2024, a severe thunderstorm caused a large tree branch to fall through the living-room window of my residence, resulting in significant damage. The impact shattered the window glass, allowing water to spill onto the floor and nearby furniture. The water damage affected not only the living room but also the kitchen and basement. The extent of the damage includes a torn sofa cushion, water-damaged hardwood floor, a ruined spice rack, and minor water seepage on stored boxes of seasonal decorations in the basement. I have taken photos and gathered documents to support my claim, including an inventory of damaged personal belongings.

**Questions for the Adjuster:**

1. What is the process for assessing the damage to my property, and how will the adjuster determine the extent of the covered losses?
2. How will the insurance company determine the replacement cost of the damaged personal belongings, such as the sofa cushion and spice rack?
3. Will the insurance company cover the cost of repairing or replacing the damaged hardwood floor, and if so, what is the process for approving the repairs?
4. Are there any additional documents or information required to support my claim, and if so, what is the deadline for submitting them?
5. How will the insurance company handle the minor water seepage in the basement, and will it be considered part of the overall claim?
6. What is the timeline for processing my claim, and when can I expect to receive a decision or payment?
7. Are there any potential issues or limitations in my policy that may affect the settlement of my claim, and if so, how will they be addressed?

All required elements are included and no settlement amounts are mentioned.

How each run works: we fill the prompt with a made-up sample, run it once in Llama 3.3 70B, and GPT-OSS 120B grades the answer against the prompt's own rules. Word limits are counted by code, and every quote flagged as made up is checked against the full answer. Your results can differ. How we test.

Ready-made versionHome Inventory for Insurance

Know what you own before you ever need to file a claim. Excel + Google Sheets, $9.49.

See inside →
Prompt packInsurance & Claims 10 step-by-step prompts that go further than this one, $15.
See what’s inside →