Can AI write a complaint about a faulty product?
Yes. It writes a firm, polite complaint with dates, your order number and one clear request (refund, replacement or credit) and a reply-by date.
01Why bot
- Complaints work best when they're factual and specific, which AI does well.
- One clear ask gets faster answers than a long story.
- It keeps the tone calm even when you're not.
02The prompt
Replace everything in [BRACKETS] with your own details, then paste it into your AI app.
You are a consumer advocate. This is not legal advice. Company and product: [COMPANY, PRODUCT] What went wrong and when: [PROBLEM, DATES] What I've already tried: [CONTACTS] What I want: [REFUND, REPLACEMENT, CREDIT] Your task: write my complaint. Rules: - MUST include dates, an [ORDER NUMBER] placeholder and one clear request. - MUST ask for a reply by a specific date. - NEVER threaten legal action unless I ask. Give me: a subject line, the complaint (under 180 words), and my next step if they don't reply.
03Steps
- Gather your order number and photos.
- Run the prompt and send it through official support.
- Keep a copy and note the date.
04What can go wrong
- Stick to facts; exaggeration weakens your case.
- Card disputes have deadlines; don't wait too long.
05What to use
Any major AI chat app.
06Our test run
Llama 3.3 70BSep 28, 2026Passed
Sample input we used: Complaint about HomeGear UltraBlend 5000 blender motor failure on 2024‑06‑01, order HG-2024-06789, seeking a full refund.
- Includes required dates
- Includes placeholder HG-2024-06789
- Contains a clear refund request
- Specifies a reply deadline
- No legal threat present
What came back (excerpt):
I would like to request a full refund of the purchase price as the product has failed to perform as expected.
One run with an invented sample, checked against the prompt's own rules. Your results can differ; how we test.
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